Refund Policy

When we refund

Duplicate payments: you were charged twice for the same claim.

Failed payments: money left your account but your listing did not get the rank you paid for.

Faulty payments: a technical error on our side charged the wrong amount.

When we don't refund

Being overtaken by someone else, your rank dropping, a bid's 24-hour Today window ending, lack of traffic or results, or a change of mind. A listing removed for breaking our Rules is also not refunded.

How to ask

Email us within 7 days of the payment with your receipt email and the Razorpay payment ID. Approved refunds go back to the original payment method, usually within 5–7 working days.